I purchased an Opatra item from TJC around 12 weeks ago, it is faulty, but Opatra give a Lifetime Warranty. When the item is advertised on TJC (The Jewellery Channel of Sellavision) they proudly boast that any issues are covered by the Opatra Life time Warranty and to contact Opatra Customer Services. I have done so, and oer their instructions, have sent the item back at my expense (tracked), Opatra have confirmed receipt and keep telling me they will be sending a replacement out, eventually saying they are sending it later that day, this is now 2 weeks ago. Trust Pilot has a number of similar issues noted with promises made but nothing happens, so, I have contacted TJC, who are of no help at all, saying take it up with Opatra. I think I have made a mistake in actually returning to Opatra (the Manufacturer), as it was purchased from TJC. I think this has me over a barrel, does anyone know if I may be able to do a Section 75 Credit Card Charge back?
Lame Limericks (but they are funny anyway) (
apple trees not flowering this year. Anyone else?
