I recently got new 'indoor' glasses and although I am very pleased with the lenses the frames don't fit and keep slipping.
I got new distance glasses at Christmas from the same optician and they fit perfectly. When choosing the latest frames I sat at a table in the optician's and the assistant brought a selection of 5 or 6 frames which I tried on and chose the ones with a large area to accommodate the variation in the lenses. I assumed she had picked out ones that would fit my face. On comparing the numbers on both pairs of glasses the new ones are considerably bigger.
My concern is that although the assistant has adjusted them they still don't fit and I am to see a technician on Friday. If he can't make them fit comfortably I wonder if I would be right to insist that they refund or replace with something more suitable. My feeling is that I have been sold something that isn't fit for purpose.
Cross partyAsylum seekers in UK should have right to work after six months!