Muse I wish I knew your secret with SP. I’ve assumed financial responsibility for a property with PAYG meters with them. I’ve spent over 4 hours - mostly on hold to SP- trying to get some action. Nothing, they can’t help, they can’t come out - so I’m stuck - however they can do me a cracking deal if I’m thinking about an electric car!
I’ve topped meters up and one site says they’re in credit, but daily emails tell me that urgent action is needed as payments have fallen behind. I am beyond caring now!
Thankfully, for my own home, I’m with Octopus.