Gransnet forums

Discount codes/offers

Rip off

(4 Posts)
blueskies Thu 10-Nov-16 14:36:37

Just logged into Clarks website to purchase pair of winter boots. Opening window stated 20% of all boots. Goody I thought. When I entered my details there was no space to put code.
I rang Clarks. OH Dear. Apologies from customer service said nothing off those boots! I should have read terms and conditions ( didn't see those and where were they...). I didn't buy the boots. I will go elsewhere.

Jayanna9040 Thu 10-Nov-16 15:01:50

Yup. Happened to me with Marks and Spencer and their 20% off cardigans. In tiny print in terms and conditions.

Sophieblack2016 Tue 06-Mar-18 19:27:02

John Lewis not Honouring price pledge, because the discount from supplier comes off after item in the basket. Really fed up with John Lewis. Used to be so reliable.

DillytheGardener Sat 15-Dec-18 10:53:34

Clarks are rubbish these days so you dodged a bullet. I bought a pair and the soles completely fell apart, it was a rubber crepe sole, which when I looked online - many customers had the same issue. You can't resole them either. Useless. Wasn't refunded either. Won't buy anything in their stores again.